CREATING BUSINESS CONTINUITY DURING COVID-19 AND BEYOND

“Strong Leadership and Making People Safe First is an Imperative—Business Follows”

Today more than ever those leading us through crisis must have strong empathy and compassion first—business at-hand comes second. The human side of life must be addressed first to lead us out of crisis. This begins by addressing the most foundational human needs to survive. Abraham Maslow’s hierarchy of human needs defines the psychological motivational theory addressing survival—beginning with food, water, and safety—these must be achieved before other needs can be met (Maslow, 1943).


Now is the time every employer and their people need to prepare for when we can all return to work in the new norm—when it is safe for everyone to return.


Building a “scalable” business model just took on a totally new meaning and imperative. This is an opportune time to not only rethink the future of your organization (new business strategy) but to rethink the competencies and talent needed to bring your new strategy to life in a much more agile and dynamic way than ever before.


“Just as the world will never be the same after this COVID-19 pandemic,

neither will nor should your organization.”


“As long as we have learned from our experiences, apply empathy and compassion, and ensure the safety of others first—we will continue to make progress.”


BUILDING CONTINUITY THROUGH LESSONS LEARNED


Rapid Agility—How rapidly organizations and people are able to move from a “brick and mortar organization” to a “virtual organization” is paramount to maintain stability in current COVID-19 crisis and in future uncertain times including when the next pandemic or catastrophe takes place—it is not a matter of “if” it is a matter of “when”.


Inspirational Leadership Matters—The faster an organization’s leadership and its employees can act to keep the momentum and gain stability during and after crisis—the more likely such organization will achieve a sustainable future. It all begins with having the right leadership and the right people in the right seats then a progressive future is possible. Now is the time to be thinking about whether you have the right leadership and people in the right seats moving into your “new norms”. Please be certain—this is not saying layoffs—it is saying restructuring so that you are leveraging your current bench strength and adding new leadership and talent strengths where you are weak or missing what is needed.


Gifford Thompson posits “Inspiration and leadership are inseparable. If you cannot inspire your team to achieve greatness, if you cannot inspire a group of people to follow your vision, if you cannot inspire people by your words and actions; you’re not a leader. You are an average manager at best. Inspirational leaders don’t accept ‘the way life is,’ and they are often uncomfortable if they are not living their purpose, and sharing it with the world. We were all born with unique gifts to share, but we are often thrown off track by taking a job that is safe, and has great benefits but isn’t fulfilling—we may be good at it, we may be the best at it, but it does not bring out the greatness trapped inside of us begging to come out (Thompson, 2020).”


Brandy Schade, Strengthology Leadership Consultant, shared with me during a recent conversation we were having on what competencies great managers possess. Brandy posited “the key traits to look for in a person when promoting or hiring someone into a leadership role are they:


• Motivate every single employee to act and engage employees with a compelling mission and vision.

• Have the assertiveness to drive outcomes and the ability to overcome adversity and resistance.

• Create a culture of clear accountability.

• Build relationships that create trust, open dialogue, and full transparency; and

• Make decisions based on productivity, not politics.


All of these 5 critical traits are also competencies found within someone who has strong emotional intelligence. There is a plethora of studies that show authentic and most meaningful leaders must have strong emotional intelligence.


Brandy also shared with me a Gallop article written by Randall Beck and Jim Harter and published in the Gallop Workplace Business Journal that went into details about these five traits and when organizations measure these traits when hiring their managers, they were able to double the rate of engaged employees, and achieve on average, 147% higher earnings per share than their competition (Beck and Harter, ND).


“Companies fail to choose the candidate with the right talent for the job 82% of the time,

Gallup finds”


Motivating the Troops—What does the military have that the majority of organizations don’t have? Leaders at all levels motivating the people around them. A core leadership competency absolutely a must is the ability to quickly build rapport and trust with direct reports and all employees. This competency also happens to be a core competency of strong emotional intelligence. William Treseder is a thought leader when it comes to leadership and how to motivate others wrote a compelling article entitled “Military Secrets for Motivating Employees” that quickly points out the missing link and reasons why the military is so amazingly great at motivating their troops and what organizations can learn from the military’s success taking people from all over the world with absolutely nothing in common and—depending on the service—has between 6 and 13 weeks to mold them into a functional unit that is capable of executing complex tasks with relative precision.


Treseder posits “The magnitude of this task is difficult to grasp. It’s hard enough to get one teenaged male to do something (ask any parent), let alone dozens of them. Crammed together. Sleep-deprived. With weapons… On top of that, these young men and women are sweating or freezing for less than minimum wage. The bottom line, the Army, Navy, and Air Forces are good at motivating people because they have to be because military life is hard and you can’t pay people much. You may ask them to die, and you have to know they’ll accomplish the mission anyway.”


A common thread can be found amongst the best leaders—whether Spartan hoplite, a Japanese samurai, a Turkish Ghazi, or an American soldier—the ability to have empathy and an understanding of human nature. Napoleon demonstrated unparalleled insight into human nature when explaining the medal to his critics on how soldiers need glory, distinctions, and rewards. Treseder concurred “Things should be earned, never given. (Treseder, 2014).”


Team Engagement & Productivity—Brandy Schade, Strengthology Leadership Consultant, People who have fun and do what they do best on a daily basis are 6x as likely to be engaged. Teams that focus on strengths every day are 12.5% more productive. High levels of employee engagement increase profitability and productivity by approximately 20%.


Paul Zak wrote about “The Neuroscience of Trust”—and found that “building a culture of trust is what makes a meaningful difference. Employees in high-trust organizations are more productive, have more energy at work, collaborate better with their colleagues, and stay with their employers longer than people working at low-trust companies. They also suffer less chronic stress and are happier with their lives, and these factors fuel stronger performance. (Zak, 2017).


Shifting Mindset—It is not just about what an organization wants and needs to survive vs. become extinct—it is also important to address what leadership and employees need to thrive. A relevant survey by the Federal Employee Viewpoint Survey (SEVS) used to evaluate the extent to which the Army Acquisition Workforce (AAW) employees are motivated. Here are a few of what was most important:


• Importance of their jobs and connection to their organization’s mission

• Understanding their jobs and performance feedback

• Encouragement of individual development and the importance of a healthy work-life balance

• Feeling empowered, appreciated, paid fairly, and having opportunities for growth

(Saacks, 2016).


Assessing Your Bench Strength During COVID-19 and Beyond—Virtual recruitment and virtual hiring now should be your “go-to” resources as you take a critical view of your current leadership and people and identify the gaps in strengths necessary to drive the future of your organization in the new norms.


Hiring Virtually—Leonel DeLeon, an expert in retain executive search placements, wrote an article recently entitled “Cost of Getting ‘Hiring Wrong’” and as I was reading it, I found the timeliness of his article to be even more profound because of what we are now experiencing and the entire world is dealing with during this COVID-19 pandemic.

Leonel further posits a few of the advantages of embracing virtual hiring practices, I have found are:


• Access to a larger pipeline of new talent—Global Reach with Local Touch

• Attracting a robust pipeline of more highly-qualified candidates—Breadth and Depth of Reach

• Leveraging technology, reducing time to hire, and making consistently good decisions with on-demand and live video interviews—Means Deploying Talent Much Faster Within Just A Few Days Vs. Weeks or Months.

• Enabling rapid screening of candidates and helps narrow the funnel to assess the most qualified, “best fit” candidates for each position—Finding Best Fit Faster

• Reduces the cost of hiring and increases better decision making—Mitigating the Risk of Hiring the Wrong People

According to a recent Gallup study “Bad managers cost businesses billions of dollars each year and having too many of them can bring down a company. The only defense against this problem is a good offense because when companies get these decisions wrong, nothing fixes it. Businesses that get it right, however, and hire managers based on talent will thrive and gain a significant competitive advantage (Beck and Harter, ND).


Leonel further shared in his article a recent survey from The Conference Board who have been conducting Executive surveys since 1999 shows that the world's top chief executives view the following as their Top 3 concerns in 2020:


• #1 concern is the risk of a recession (we are in a bad recession right now)

• #2 attracting and retaining talent (COVID-19 has caused organizations to layoff and freeze up combined with complete chaos especially when it comes to making hiring decisions), and lastly

• #3 competition and staying ahead of the curve while remaining relevant to their customers and employees (companies’ worst nightmare just became real)


Executives in 2020 also feel unsettled by trade uncertainty, political instability, and more intense competition from disruptive technologies (multiply this fear tenfold today as the pandemic has brought the US economy to its knees).


JPMORGAN CHASE CEO, Jamie Dimon, says he expects "a bad recession" and financial stress "similar to the global financial crisis" in the months ahead as the U.S. economy reels from the spread of the coronavirus outbreak and the lockdown measures being adopted to contain it (U.S. News & World Report, 04/06/20).


Leonel DeLeon, is the Managing Partner of Strong Tower Partners, a retain executive search, talent advisory and executive coaching firm specialized in identifying, attracting and coaching exceptional leaders to maximize organizational talent selection and talent management competencies and processes.


In conclusion, now is the time every employer and their people need to prepare for how their business will be conducted in order to thrive vs. become extinct right now and into the future as we all return to work in the new norm. The reality is organizations must build “scalable” business models and scalable hiring practices while leveraging this unprecedented time in global and U.S. history by embracing it as an opportune time to not only rethink the future of your organization (new business strategy) but to rethink the competencies and talent needed to bring your new strategy to life in a much more agile and dynamic way than ever before.


“Just as the world will never be the same after this COVID-19 pandemic,

neither will nor should your organization.”


Sources:

Learn More

Blog

Blog

In Times of Crisis You Can Shine and Together We Can Thrive!

Posted on March 27, 2020 at 4:15 PM

So much has rapidly changed in our daily lives—it’s a surreal feeling—like something out of a Stephen King book or a bad dream that I can’t awake from—all due to the worldwide COVID-19 pandemic making its way around the world in less than 80 days.

 

It’s happened so fast, that many are still in la la land about how serious this truly is. Is this our new norm into the future?

 

My experiences in life have taught me that with every tragic experience I go through there is a silver lining—you just have to be open and look for it. For example, with everyone quarantined we are giving mother earth a much-needed respite—less carbon—less air, land and water pollution, etc.

 

There has been a ton of information coming out every day, especially about working from home. I want to help in any way I can those in all types of life and career transitions. Here are a few links (I will continue to research more for you) I recently read and pulled for you that I believe are helpful to check out related to working from home and also some companies that are actually hiring and not firing.

• Good Morning America: Here's how to keep your kids busy while working at home with the coronavirus

• BBC: Coronavirus: How to work from home, the right way

• Forbes: 3 Ways the Coronavirus May Change the Workforce

• Clark: These Companies Are Hiring During the Coronavirus Pandemic

• Healthcare: https://www.linkedin.com/feed/news/now-hiring-health-care-5161146/

I will continue to be here to support your life and career transition needs, as an expert in emotional intelligence, a career and executive coach, and through researched and relevant information to help you keep your career transition momentum, work virtually, and navigate this viral storm.

 

As always, I am honored to help you transform your lives and transition your careers while you learn to effectively work from home now and possibly in the future. Thank you for reading my blogs and connecting with me. Please stay home and healthy!

 

The world is changing, and so must you if you want to survive and thrive. Now is not the time to retract and take baby steps. Now is the time to grow, expand, and think/do bigger than you’ve ever have before! Now is the time that we connect better with others and unite with one another. It’s time to choose your destiny and get outside your comfort zone.

 

 

Do you want to make your life better? Are you struggling to land your next job—especially now during this pandemic crisis and quarantine? Do you want to improve your professional life, your interactions with your family and other people, your life balance, or your life’s purpose? Are you ready to take an inside-out approach to improving yourself and your life? Then it is time to contact me and invest in your future. My EQi-360™ coaching methodology helps you reexamine and adjust your behaviors, your motives, and how you see the world in order to change how you feel and how you interact with others. Learn how to best focus your time, define your personal mission, ignite your awesome career and build productive relationships with others.

You can reach me at:

www.linkedin.com/in/janeloyaryan

[email protected]

 

 

 

 


Categories: Blogger/Author: Jane Ryan

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

37995 Comments

Reply steph curry shoes
2:02 AM on June 30, 2022 
I must express my gratitude for your kind-heartedness in support of persons that require help on the concern. Your special dedication to getting the solution all through had been incredibly practical and has enabled some individuals just like me to realize their targets. Your new helpful instruction signifies a whole lot to me and additionally to my office workers. Warm regards; from all of us.
steph curry shoes http://www.stephcurryshoes.com
Reply off-white
2:02 AM on June 30, 2022 
My husband and i got really satisfied when Jordan could do his research via the ideas he had out of your site. It's not at all simplistic to simply possibly be making a gift of thoughts that some other people might have been selling. So we acknowledge we've got the website owner to appreciate for that. The specific illustrations you've made, the simple web site navigation, the relationships you will make it possible to instill - it is everything superb, and it's letting our son and the family reckon that the article is thrilling, which is certainly unbelievably serious. Thank you for everything!
off-white http://www.off-whites.us
Reply yeezy
2:02 AM on June 30, 2022 
I precisely wished to thank you very much once more. I am not sure what I would have used in the absence of the actual suggestions discussed by you directly on my subject matter. Certainly was an absolute scary dilemma in my opinion, nevertheless being able to see the very specialized technique you resolved the issue forced me to leap with happiness. Now i'm happy for the assistance and as well , wish you comprehend what a great job you are carrying out teaching the rest through the use of your website. Most likely you haven't got to know any of us.
yeezy http://www.yeezy-sneakers.us
Reply yeezy 500
2:02 AM on June 30, 2022 
I have to show appreciation to the writer for rescuing me from this matter. After looking throughout the world wide web and meeting ways which were not helpful, I believed my entire life was well over. Existing without the presence of strategies to the problems you have fixed by means of your good guide is a crucial case, as well as the ones which could have in a negative way affected my entire career if I hadn't discovered the website. Your personal know-how and kindness in playing with every item was precious. I'm not sure what I would've done if I had not discovered such a solution like this. I'm able to at this moment look forward to my future. Thank you very much for this professional and result oriented guide. I won't be reluctant to recommend your site to anyone who ought to have direction on this issue.
yeezy 500 http://www.yeezy-500.us.com
Reply off white
2:02 AM on June 30, 2022 
I must point out my affection for your generosity supporting those who have the need for help on your issue. Your personal commitment to passing the solution throughout had been extraordinarily advantageous and have in most cases made folks just like me to get to their objectives. Your personal useful publication implies a whole lot a person like me and even further to my fellow workers. With thanks; from all of us.
off white http://www.off-whiteshoes.us.com
Reply kyrie irving
2:02 AM on June 30, 2022 
I am only writing to let you know what a awesome experience my friend's princess obtained reading your site. She came to find several details, including how it is like to have a great coaching heart to make folks without hassle know precisely chosen tortuous subject matter. You actually surpassed her expectations. I appreciate you for offering such interesting, healthy, edifying not to mention cool guidance on that topic to Sandra.
kyrie irving http://www.kyrieirvingshoes.us.com
Reply kobe byrant shoes
2:02 AM on June 30, 2022 
I actually wanted to compose a note to be able to say thanks to you for all the marvelous suggestions you are giving out on this website. My particularly long internet search has at the end been recognized with awesome facts and strategies to go over with my co-workers. I 'd assert that many of us site visitors actually are quite lucky to be in a remarkable network with very many lovely people with great tips. I feel truly lucky to have seen the web pages and look forward to plenty of more fun minutes reading here. Thanks a lot again for a lot of things.
kobe byrant shoes http://www.kobe-shoes.us.com
Reply supreme clothing
2:02 AM on June 30, 2022 
I and my buddies have been reviewing the great guidelines from your web page while at once came up with a terrible suspicion I had not expressed respect to the blog owner for those secrets. All of the ladies became totally excited to see all of them and now have extremely been taking advantage of them. Appreciation for getting simply accommodating and then for considering this form of fantastic issues millions of individuals are really wanting to know about. My sincere apologies for not expressing appreciation to sooner.
supreme clothing http://www.supremeclothingsstore.com
Reply kobe byrant shoes
2:02 AM on June 30, 2022 
My spouse and i felt so happy Ervin could conclude his reports while using the precious recommendations he discovered when using the site. It's not at all simplistic to simply choose to be handing out thoughts others might have been making money from. And now we figure out we need you to be grateful to because of that. The type of explanations you have made, the easy blog menu, the relationships your site make it easier to instill - it is mostly powerful, and it's assisting our son in addition to us reckon that that subject matter is satisfying, and that is quite essential. Thank you for all the pieces!
kobe byrant shoes http://www.kobe.us.com
Reply yeezy boost 350
2:01 AM on June 30, 2022 
My wife and i felt really contented when Jordan managed to deal with his investigation out of the ideas he discovered through your web page. It is now and again perplexing to just continually be freely giving ideas that many some others have been trying to sell. And we all acknowledge we have got the blog owner to give thanks to for this. The type of explanations you made, the straightforward web site menu, the relationships you can assist to promote - it's got mostly incredible, and it's leading our son and us feel that that topic is cool, which is certainly tremendously essential. Thank you for the whole lot!
yeezy boost 350 http://www.adidasyeezyboost350.us.com
Reply hermes belt
12:22 AM on June 30, 2022 
I simply needed to say thanks again. I am not sure the things I could possibly have worked on without the actual advice documented by you concerning that subject matter. It was before an absolute scary issue in my circumstances, nevertheless looking at the very expert approach you handled the issue took me to leap over happiness. I will be happy for the guidance and believe you realize what a powerful job you're undertaking training the mediocre ones with the aid of your web blog. More than likely you've never come across any of us.
hermes belt http://www.hermesbelts.us.org
Reply yeezys
9:35 PM on June 29, 2022 
I enjoy you because of all of your hard work on this site. My mum loves engaging in internet research and it's easy to see why. Almost all know all about the powerful means you make good guides on the website and as well welcome contribution from visitors about this concept plus our simple princess is actually learning so much. Take pleasure in the remaining portion of the new year. You have been conducting a superb job.
yeezys http://www.supplyyeezys.com
Reply chinookpier
8:30 PM on June 29, 2022 
nike air max 95 og grey red dressy blouse michael kors dome polo outlet deals pandora time turner charm moncler bercot
chinookpier http://www.chinookpier.com/
Reply gcclcareers
8:30 PM on June 29, 2022 
nike shox r4 blue and silver noir 2014 brazilian world cup soccer jerseys brazil team home 6 marcelo vieira da silva junior yellow jerseys juventus kit gucci for cheap red moncler womens coat nike zoom lebron 4 white white and black miami heat jersey
gcclcareers http://www.gcclcareers.com/
Reply nosuvia
6:48 PM on June 29, 2022 
medium skórzany hobo torba p20 pro car case mango geometric zak iphone xr pouzdro silicone apple elegant dark modrý šaty peppa pig bucket cappello
nosuvia https://demo.nosuvia.com/
Reply celebum
6:01 PM on June 29, 2022 
black denim zip up dress limited darrelle revis mens jersey new york jets 24 home green nfl chaqueta the north face carto triclimate colorado avalanche 47 brand hat cocktail wedding attire female jordan 1 zoom racer green
celebum http://www.celebum.com/
Reply sarhile
6:01 PM on June 29, 2022 
h town harden jersey women nike cleveland browns 15 greg little game orange alternate nfl jersey sale air max 2016 white red deep blue sea hat nike magista orden techcraft online mens new england patriots 15 reggie wayne white road nfl nike elite jersey
sarhile http://www.sarhile.com/
Reply maxtraderclube
6:00 PM on June 29, 2022 
kaepernick jersey mens for cheap nike elastico finale iii ic test nigerian wedding lace styles st. louis rams critical victory nfl t shirt orange mens nike dallas cowboys 17 dwayne harris game white throwback alternate nfl jersey sale custom nfl apparel
maxtraderclube http://www.maxtraderclube.com/
Reply frausieben
4:17 PM on June 29, 2022 
rolex hat vintage 6y in us billabong podium trucker cap af1 reveal coach city zip tote signature free crocs code
frausieben http://www.frausieben.net/
Reply dietibg
4:17 PM on June 29, 2022 
sparkling row spacer charm air jordan 1 zoom air cmft wmns juliet replacement lenses moncler tianoa reverse retro jets red chiefs super bowl hoodie
dietibg http://www.dietibg.net/